Abhishek Kumar
ServiceNow Developer | 9+ Yrs Experience | CSA, CIS-ITSM, HR, CAD (2025) | ITSM, HRSD, CSM, FSM | Now Mobile | Integrations & Automation Expert
- Role
- Associate Consultant at HCLTech
- Location
- New Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Abhishek Kumar
Hi! I’m a passionate and results-driven ServiceNow Developer with over 9 years of experience designing, developing, and enhancing solutions across ITSM, HRSD, and FSM modules.I’m CSA, CIS-ITSM, CIS-HR, and CIS-CAD certified (2025), with a solid command over scripting (Business Rules, Client Scripts, UI Policies), Flow Designer, and integrations with tools like Coupa, Jira, and Cornerstone. Whether it’s automating workflows, building scalable apps, or integrating external systems—I enjoy solving real-world problems that simplify IT service delivery.I thrive in collaborative, global team environments and love bringing ideas to life through the Now Platform. If you\'re looking for someone who combines strong technical skills with business focus, let\'s connect!
Experience
Associate Consultant
Sep 2023 — Present
I am highly capable Team Lead with extensive experience in end-to-end Field Service Management (FSM) development for a US-based product client. My responsibilities span the entire software development lifecycle, including requirements gathering, development, integration, and production deployment. I lead a team of over six colleagues, focusing on building FSM solutions from scratch, managing complex integrations, and utilizing Flow Designer for automation and service delivery.
Education
COLLEGE OF COMMERCE,PATNA
INTERMIDEATE
2008 — 2010
CMR Institute Of Technology
Bachelor of Engineering (B.E.)
2011 — 2015
Skills
- Windows
- Servlets
- Microsoft Office
- English
- Matlab
- Itil
- Microsoft Excel
- Powerpoint
- Spring Mvc
- Jdbc
- Management
- Cascading Style Sheets (Css)
- Html
- Teamwork
- Html5
- Service-Now.com
- C++
- Spring Framework
- C
- Programming
- Java
- Sql
- Linux
- Javascript
- Jsp
- Microsoft Word
- Data Structures
- Dbms
- Core Java
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