Abhishek Kumar
Assistant Vice President Finance Transformation and Operation - North America
- Role
- Assistant Vice President at Genpact
- Location
- West Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Abhishek Kumar
Accounting Professional, with 19+ years of Experience in Financial and Accounting Transformation and Consulting, Process Transitions and Team Operations with proven abilities in Reporting, Knowledge Transfer, De-Coupling, process stabilization and shared services (Reporting/ RTR/ FP & A/ GL/ Recon/ Receivables), Potential to work with innovative ideas in a team and reach out for maximum results for overall growth of the organization.• Leading Global Service Delivery & Transformation for Fortune Retail Client, having 19 years of richexperience in Finance & Accounting Transformation, consulting, Service Delivery, People Management, Client Management, Solution Identification, and Process Management. Driving Lean Six Sigma initiatives as life blood of accurate and on time contract delivery• Oversaw the process transformation and process improvement initiatives for Finance processes for global clients. Led As-is To-be analysis and performed maturity assessment of current state processes and facilitated development of blueprint• Benchmarked processes against industry best practices and identified standardization and digitalization opportunities. Designed performance management and process controls with KPIs and SLAs for processes and functions
Experience
Assistant Vice President
Nov 2023 — Present · Noida, IN
Currently working as a R2R/P2P/OTC/Payroll Service Delivery Lead, North America Finance Operations; leading over 120 Qualified Associates controlling Finance functions for multiple global entities (primarily North America, Europe, Australia & LATAM)• Responsible for the overall transformation and process establishment in Genpact. Completed many successful transitions & transformations including De-coupling for Consumer Goods, Retail, Life Sciences, Healthcare, and manufacturing• Handled multiple transition projects for more than 100+ FTEs for across multiple functions. Responsible for service level base lining and benchmarking of metrics, change management, drive best in class practices for process improvements through automation.• Driving 100 % NPS and 360 Degree view of process by publishing the daily dashboards. Adherence to baseline values for all Service Level Agreements-KPI & CPI• Driving digital transformation, continuously enhancing R2R process efficiency & effectiveness, utilizing Lean Six Sigma tools, streamlining workflows, implementing automation solutions (Robotics & Machine Learning), and optimizing resources• Created and executed detailed transition plan, and knowledge transfer plan for successful transition. Timely hiring and onboarding of resources for on-time transition.• Compliance & Risk Management: Familiarity with GAAP, IFRS, and SOX; experience in risk assessment and mitigation
Education
Indira Gandhi National Open University
Postgraduate Degree, Business Administration, Management and Operations
2006 — 2008
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