Abhishek Gupta

Sales Manager @Kotak Life

Mumbai, IN

Accountable for achieving revenue and business targets through effective management of a team of mapped Bank VRMSDevelop and maintain strong working relationships with bank stakeholders by ensuring timely responses and solution-oriented supportLead training, coaching, and mentoring initiatives for mapped Bank VRMs and Verifiers to improve capability and performanceDrive sales performance through structured initiatives including daily huddles, lead closures via calls, on-floor engagement activities, and performance recognition programsMonitor and improve conversion of logged-in cases through regular tracking and follow-upsManage and resolve escalations to ensure service excellence and stakeholder satisfactionConduct call quality assessments and provide feedback to enhance customer experience and sales effectiveness

University of Mumbai

Bachelor of management studies, Business, Management, Marketing, and Related Support Services

VIKAS COLLEGE OF ARTS, SCIENCE & COMMERCE, VIKHROLI

Bachelor of management studies, Marketing

VPM'S DR. V. N. BEDEKAR INSTITUTE OF MANAGEMENT STUDIES, THANE

Master of Business Administration - MBA, Marketing/Marketing Management, General