Abhishek Gupta

Senior Process Associate @Tata Consultancy Services

Mumbai, IN

Lead of the Garnishment Team, managing End-to-End US Payroll Life Cycle for a major USA client.• Handle complete payroll operations including employee data setup, payroll inputs validation, garnishment setup and amendments, payroll calculation, reconciliations, refunds, compliance checks, audits, inquiries, and payments.• Supervise and mentor team members: assigning tasks, monitoring SLA compliance, preparing productivity and leave reports, updating SOPs, RCA reports, and creating client presentations.• Conduct hiring interviews, onboarding, and training of new hires to strengthen team capability.• Implemented process improvements that reduced manual work and improved productivity significantly.• Earned multiple recognitions including Employee of the Quarter, Employee of the Month, and Accelerate Warrior.• Tools: Workday, PeopleSoft, HRX, Siebel, Workflow, SAP HRP & PRD, Cavi Tool.

University of Mumbai

Bachelor of management studies