Abhishek Goel

About Abhishek Goel

Steering end-to-end delivery in the dynamic payments landscape at Citi, my focus is on driving agile ceremonies and managing projects with precision. My tenure at IBM and TCS as an Life Sciences Industry Consultant honed my expertise in computer system validation (CSV), where I crafted high-level validation strategies for the life sciences sector.Our team\'s commitment to excellence is evident through the successful deployment of agile methodologies and the creation of robust Jira dashboards, ensuring compliance and efficiency. With a deep understanding of software validation and project management, my goal is to continually enhance processes and deliver exceptional results in a fast-paced, ever-evolving industry.

Experience

1. Vice President

   Citi

   Mar 2023 — Present · Pune, IN

   Working extensively as Program Manager/Agile Champion in Citi’s Payments modernization program to deliver SSA markets - Steering complex multi-app, muti-ART and muti-stakeholder project setup & driven all project management aspects within stringent timelines - Foster & maintain relationships with product and operations stakeholders acting as SME to senior stakeholders and/or other team members - Working with various stakeholders & partners in multiple channels to ensure requirements are clearly documented, are strategic and backed by a business case, cost benefit analysis, tangible benefits and associated KPIs - Implement best practices & global consistencies, simplifying & standardizing processes, controls & flows - Proactively managed communication of status, issues, resolution & risks to sponsor, key stakeholders & partners in various forums like Project working group/Operating committee, risk review meetings etc- Comprehensively working with Product owners, development team, testing team and Devops in each SDLC phase & cracked milestone at each stage & left shifted wherever possible - Lead Market/Industry testing to prove successful payments flow in new modernized payments product processor - Lead vendor management for their product releases across all environments – dev to production - As a Servant Leader, focus on team member\'s needs and drive team to achieve results aligned with the organization’s values, principles, and business objectives - Resolved functional/ technical challenges & facilitated resolution of the project delivered - Timely update and closure of all deliverables & artifacts in Citi’s Program Management Tool

Education

• VCE

  B.E., Information Technology

  2002 — 2006

Skills

• Capa
• Business Analysis
• Ibm Doors
• Summary Reports
• Team Management
• Hp Quality Center
• Manual Testing
• Csv
• 21 Cfr Part 210 & 211
• Trackwise
• Risk Assessment
• Testing
• Requirements Analysis
• Validation
• Cmx
• Scrum
• Software Development Life Cycle (Sdlc)
• Psm
• Life Sciences
• Gxp
• 21 Cfr Part 11
• Computer System Validation
• Documentum
• Validation Master Plans
• Quality Assurance
• Change Management
• V-Model
• Project Management
• Gamp