Abhishek Giri

About Abhishek Giri

Hello, Thank you for visiting my profile. I am currently employed with HCL Tech as an Subject Matter Expert, where I lead a team and serve as the point of contact for my client. This includes process and project management, prioritizing and de-prioritizing work load, and handling daily, weekly, and monthly reporting. I am also in charge of reducing errors in all processes and project management. Working as a Subject Matter Expert I am responsible for process improvement to process management, training and data collection, client interaction, keeping the hygiene for individual and team SLA and deadlines, and addressing and delivering answers to escalations. Brief monthly report to the stake holders. I have extensive experience in end-to-end sales, CRM, lead generation and conversion, team handling, leadership, and team management, as well as other domain knowledge in sales and operations. Expertise in developing and implementing business development strategies, data analysis, new client acquisition, cold calling, field sales, core sales, time management, market research, inside sales, and collaborating with branch heads to solve problems using people, processes, and technology.

Experience

1. Pricing Analyst

   Lumen Technologies

   Apr 2023 — Present · Noida, IN

Education

• Indus business school (IIEBM)

  PGDM, Done Winter Internship Project in the NGO called Door Step School

  2014 — 2016

• KIIT School Of Management, KIIT University

  Bachelor of Business Administration (BBA), Human Resource (HR) Specialization

  2011 — 2014