Abhishek Ghosh
SMO Lead at Cognizant
- Role
- Senior Associate - Projects at Cognizant
- Location
- Chennai, TN, IN
- LinkedIn followers
- 500 followers
About Abhishek Ghosh
Highly accomplished Project Management Lead with 13+ years of IT industry experience, including 7+ years leading PMOs. Proven ability to deliver large-scale, complex projects across diverse types. Adept at leading and motivating cross-functional teams of all sizes.
Experience
Senior Associate - Projects
Oct 2019 — Present · Chennai, IN
Lead a team of 15 Financial Analysts, Project Associates to deliver management reports, establishing guidelines and governance framework- Facilitated project review meetings, utilizing monthly program performance metrics to drive improved project outcomes- Collaborated with product owners, team members, technologists, and other scrum masters to define solutions and drive progress- Led the execution of work and projects by assigning tasks to internal and external resources, promoting accountability and on-time delivery- Collaborate with delivery managers at onsite and offshore to ensure projects meet established timelines and budgets, while proactively monitoring resource allocation- Tracking the tickets in JIRA and assign it to the associates based on the priority- Performed Root Cause Analysis after every release to identify the direct and indirect causes of the issue- Ensured that Teams are using structured problem solving methods to resolve issues, examples of the tools include: 5 Why Analysis, Fishbone diagrams, 6 Sigma techniques- Designed financial dashboards to provide insights into key performance indicators using visualization Tools- Developed and implemented cost-effective project plans through meticulous budgeting, accurate forecasting, and ongoing monitoring of key performance indicators (KPIs)- Pivoted the team towards an agile development model from waterfall following SAFE methodology- Developed and implemented a strategic client engagement strategy, resulting in a significant 25% improvement in client retention and a 10% increase in upsell opportunities.
Education
Kendriya Vidyalaya Minambakkam
Secondary
Rajalakshmi Engineering College
Bachelor of Engineering - BE, Electronics and Communications Engineering
Prince Matriculation Higher Secondary School
Higher Secondary, Computer Science
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