Abhishek Dubey

About Abhishek Dubey

I\'m a results-driven professional with a strong background in program and product management, supply chain optimization, and data analytics. At Amazon, I’ve led impactful logistics initiatives—such as developing an SLA automation tool that improved compliance from 72% to 94% and managing multi-region rollouts that boosted freight capacity by 14%.With hands-on experience in Lean and Agile methodologies, I specialize in process improvement, data-driven decision-making, and cross-functional collaboration to drive efficiency and measurable business outcomes. My expertise spans stakeholder communication, operational strategy, KPI tracking, and inventory management.Previously, I worked as a US IT Recruiter at Vastek Inc, where I managed full-cycle recruiting and vendor coordination, honing my communication and relationship-building skills.I\'m passionate about learning and continuously upskilling—currently expanding my knowledge in product management and advanced analytics. Whether it\'s optimizing supply chains or building scalable solutions, I aim to deliver results that align with business goals and customer needs.Let’s connect if you\'re looking for someone who can bridge the gap between operations, data, and product innovation. a••••••••@outlook.com |+91••••••••65

Experience

1. Roc Specialist

   Amazon

   Sep 2023 — Present · Hyderabad, IN

   1) Led the development of a Python-based SLA Tracking Automation tool in Paragon, boosting compliance rates from 72% to 94% and enhancing process visibility. Improved SLA adherence from 72% to 94% through chatbot-driven automation and proactive monitoring. 2) Utilized Lean and Agile methodologies to optimize team workflows and minimize process waste, reducing cycle time by 25% and increasing throughput. 3) Led end-to-end program management for a multi-region rollout to remove empty trailers from FCs, ensuring stakeholder alignment and managing timelines and dependencies to reduce backlog, increase freight acceptance capacity by 14%, optimize space, and enhance cost-efficiency and asset utilization across Amazon’s logistics network. 4) Collaborated with engineering and analytics teams to develop and roll out a Priority Score KPI for premium stakeholders’ loads, resolving slotting issues, reducing goods damage by 20%, and enabling prioritized unloading. This initiative enhanced load prioritization, optimized the supply chain, improved operational efficiency, and enabled flexible resource allocation to meet customer expectations. 5) Championed data-driven decision making by launching BI dashboards in QuickSight to provide real-time FC insights, reducing manual reporting by 80% and improving performance tracking and load forecasting 6) Served as the voice of the customer (VOC) in product development, conducting stakeholder/user interviews and A/B tests to drive data-driven decisions that optimized workflows, enhanced tools, and influenced high-impact roadmap priorities. 7) Standardized SOPs for Inbound Planning and Scheduling, improving process consistency, operational efficiency, compliance, and scheduling accuracy across fulfillment centers.

Education

• JNTUH College of Engineering Hyderabad

  Bachelor of Technology - BTech