Abhishek Dogra

About Abhishek Dogra

With over 17 years of extensive experience in the IT sector, I have honed expertise in Information Security Management, Infrastructure Management, Service Delivery, Risk Management, Incident, Problem & Change Control Management, Quality and Process Management, Business Continuity Management, Budgeting, Vendor Management, IT Security Audits, Consulting, and Training. Key highlights of my career include: Led IT Infrastructure at a software development company for approximately 5 years. Delivered structured reports and presentations to senior management for 5 years. Defined and implemented monitoring procedures, coordinating teams to ensure seamless system operation for 8 years. Contributed as a member of an audit team for around 5 years. Managed cloud infrastructure and infrastructure security for 8 years. Gained hands-on experience with a variety of monitoring tools over 10 years. Acquired in-depth knowledge of Web Application Firewall (WAF) services for 6 years. Established and managed high-performance IT teams and operations, ensuring availability and reliability of IT facilities through effective vendor management and budgeting, spanning 5 years. Possess a strong understanding of technology, IT governance, and cybersecurity practices over 5 years. Led end-to-end consulting projects, including design, development, implementation, and maintenance of information systems for 5 years. Developed comprehensive IT roadmaps, including the creation of IT policies, procedures, and strategies, while assessing emerging technologies in alignment with business needs for 5 years. Implemented IT Service Management Systems and developed software solutions for monitoring and control over 8 years. Provided consulting and auditing services in Information Security, including the implementation of Information Security Management Systems (ISMS), Business Continuity and Disaster Recovery planning, and IT risk evaluation for 5 years.

Experience

1. Head IT Infrastructure

   CellDe

   Dec 2022 — Present · Chandigarh, IN

   Cellde is a product-based brand name under same management of Veridic Technologies (last employer) where we are providing our own solutions and warehouse management in mobile device buyback industry. Here, top management assigned me a challenging role to Manage infrastructure for company own buyback solutions to meet the requirements and to support teams for running client operations smoothly. This infrastructure is hosting approx. 700+ Web URLs- Heading the entire IT Infra and Security of the organization- Ensures that all IT activities are in line with the information security strategy and helps the top management to implement the company-wide information security strategy and roadmap- Responsible for protecting IT infrastructure and systems, networks, data, and privacy against threats, security breaches, cyber-attacks- Responsible for defining standards, policies, procedures, hardening documents, forms, guidelines, awareness, training w.r.t information & cyber security- O365 management and support- Building Security Operation Centre- IT Asset management, IT Budgeting, Vendor management, Customer Satisfaction- Leading & governing the team for Datacenter & Cloud infra-management- Infrastructure reporting and costing management on a regular basis; collaborating with IT functional leaders to address gaps.

Education

• Sikkim Manipal University - Distance Education

  Master of Business Administration (MBA)

  2014

• Sikkim Manipal University - Distance Education

  B.Sc.IT

  2007 — 2010