Abhishek Dey
Operations Manager | 15+ Years in IT Services, Hospitality & Food-Tech | Data-Driven Operations, P&L Ownership, Capacity & Resource Planning | Power BI & BI-Driven Decision Making | Stakeholder & Team Leadership
- Role
- Operations Manager at Capgemini
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Abhishek Dey
Seasoned Operations & Project Manager with 15+ years of experience driving end-to-end operations, P&L ownership, and large-scale service delivery across IT services, hospitality, and food-tech in India, currently leading operations at Capgemini in Bangalore. Adept at data-driven decision making using Power BI and business intelligence tools to optimize project reporting, resource allocation, and supply–demand planning, while tracking budgets and key performance metrics for senior leadership.Visa Status - US B1/B2 & Canada.
Experience
Operations Manager
Oct 2022 — Present · Bengaluru, IN
Conduct data analysis, data collection, and synthesis to translate into empirical solutions or evidence that can optimize project reporting.• Using Power Bi for data analysis and presentation along with derivation of data from dashboards for management reports.• Deals pipeline analysis and resources capacity management.• Leverage data and analytics to develop and measure results for process and initiatives.• Support the roll out of processes, programs and tools to improve the teams effectiveness. • Allocation of pre-sales resources to deals and highlight / escalate any gaps in resourcing to unit head SPOC function of cloud Infrastructure services as applicable.• Keeping track of supply vs demand of resources and prioritize resourcing to strategic deals as identified by management. • Tracking budget vs actual reporting of various key metrics and prepare planned and ad hoc report presentation as needed by management.
Education
St.Peter's School Shillong
High School Certificate, Commerce
1989 — 2004
International Institute Of Advance Studies
BSc Hotel and Hospitality Managment, Food Service, Waiter/Waitress, and Dining Room Management/Manager
2004 — 2007
Skills
- Menu Development
- Restaurant Management
- Forecasting
- Opening Hotels
- Resorts
- Haccp
- Menu Costing
- Banquets
- Property Management Systems
- Inventory Management
- Wine
- Hospitality Industry
- Hospitality
- Hospitality Management
- Restaurants
- Budgets
- Food
- Management
- Micros
- Pre-Opening
- Cost Control
- Pre Opening
- Operations, Customer Relationship Management, Resource Management
- Employee Training
- Food & Beverage
- Communication, Inter-Personal, Relationship Management and Problem Solving Skill
- Customer Service
- Training
- Customer Satisfaction
- Catering
- Fine Dining
- , Menu Development, Public Relations, Business Development, Training,
- Pre-Opening Experience
- Menu Engineering
- Hotel Management
- Hotels
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