Abhishek Baghel
Artificial Intelligence | Automation | Java | IAM | Customer Care | Machine Learning
- Role
- Customer Care Executive at Way2it
- Location
- Delhi, IN
- LinkedIn followers
- 500 followers
Customer/Client ServiceView LinkedIn profile
Experience
Customer Care Executive
May 2024 — Present · Noida, IN
Delivered L1 technical support for Windows, Office, browsers, and hardware via phone, email, and chat while ensuring SLA compliance using ServiceNow and Salesforce.Resolved technical, billing, and access issues following ITIL practices and supported new hire training on ticketing tools and processes.
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