Abhishek Arora
🚀 Assistant Program Manager | 📦 Operations & Logistics Expert | 📊 Data-Driven Decision Maker | 🎯 Process Optimization | 🔗 Supply Chain Management | 🏆 Strategic Growth Leader
- Role
- Assistant Program Manager at Hyperpure By Zomato
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Abhishek Arora
Dynamic | Strategic | Results-Driven With 13+ years of experience in…
Experience
Assistant Program Manager
Aug 2024 — Present · Gurugram, IN
Spearheaded the launch and execution of Super Express Deliveries in Gurgaon, collaborating with cross-functional teams for seamless integration into existing operations• Oversaw daily last-mile delivery operations, ensuring prompt service to over 500 restaurants while enhancing operational efficiency• Designed and monitored key performance indicators (KPIs) such as Cost Per Order (CPO), Earnings Per Hour (EPH), and order volume growth to optimise delivery performance• Led the expansion into new regions, including Amritsar, Ludhiana, and Jalandhar, managing logistics setup and team training• Supervised operations across six cities, driving order volume growth and process enhancements, resulting in 1,900 daily orders within the designated cluster• Implemented cost-reduction strategies, such as optimising route planning and improving rider management, reducing operational expenses by 20%• Maintained and strengthened relationships with major clients like McDonald\'s, Subway, and Burger King, ensuring contractual compliance and superior service delivery
Education
Karnataka State Open University
Bachelor of Science (B.Sc.)
2011 — 2013
Karnataka State Open University
Master of Science (M.Sc.)
2013 — 2015
Skills
- Building High Performance Sales Teams
- Customer-Facing
- Marketing Operations
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