Abhishek Anand
Application Support Engineer @Microland Limited
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WORK HISTORY
Application Support Engineer @Microland Limited
Gurugram, IN
As Application Support Engineer am responsible for monitoring and supporting enterprise applications, troubleshooting incidents, managing service requests, and ensuring system stability. Work closely with infrastructure and development teams to resolve issues, improve performance, and maintain high service availability.
EDUCATION
Techno India Banipur 244
Bachelor of Technology - BTech, Computer Science
ABOUT ABHISHEK ANAND
Results-driven Application Support Engineer currently working at Microland, with hands-on experience in monitoring, troubleshooting, and maintaining enterprise applications to ensure high availability and performance. Skilled in incident management, ticket handling, root cause analysis, and providing timely resolutions to minimize downtime and enhance user satisfaction.Experienced in working within ITIL frameworks, collaborating with cross-functional teams, and supporting critical business applications in fast-paced environments. Strong understanding of system monitoring, log analysis, SQL, and backend technologies, enabling efficient issue diagnosis and resolution.Committed to continuous learning and process improvement, with a focus on delivering reliable support solutions that align with business objectives. Passionate about leveraging technical expertise to drive operational excellence and contribute to organizational success.
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