Abhishek Agarwal

About Abhishek Agarwal

Why choose me? Because I don\'t just think outside the box; I dance around it! My infectious energy, passion for excellence, and Jedi-like problem-solving skills are what set me apart. If there\'s a challenge, I\'ve got the groove to make it move.I help businesses run smooth interview operations by handling everything from scheduling, rescheduling, and managing feedback to onboarding and managing a panel of 400+ interviewers. Over time, I’ve led a team of 20+ people, built interview playbooks, and made sure quality standards are always met. I’ve also worked with sales teams, pulling sales data using LinkedIn, Apollo, and Lusha to support prospecting and outreach campaigns. On the side, I’ve built hands-on experience in accounting by managing invoices, agreements, and estimates using Zoho Books. My goal is always simple: fix the chaos, keep things moving, and build processes that scale.

Experience

1. Operations Manager

   Interviewvector

   Apr 2023 — Present · Gurugram, IN

   End-to-End Operations: I oversee the complete operations flow for interview processes, making sure everything runs smoothly — from scheduling to execution to post-interview reporting.Collaborated with SDRs to collect sales data using LinkedIn, Apollo, and Lusha, building prospect lists for US roundtable events and outreach campaigns.Worked with the accounting team on Zoho Books to create client invoices, estimates, and agreements, helping streamline billing processes and gain hands-on finance exposure.Take care of ensuring every interview meets our internal quality standards, and troubleshoot when things don’t go as planned.Managed and nurtured a panel community of 400+ experts, handling onboarding, training, engagement, and issue resolution.Leading a 10+ member operations team, managing daily work, mentoring, and ensuring everyone is aligned with company goals.Act as a primary touchpoint for customers, solving operational issues, and ensuring their expectations are met or exceeded.Built detailed playbooks that standardized processes and helped both internal teams and external panels understand workflows.Working closely with product managers and designers to bring operational insights into product features and UI/UX improvements.Actively involved in scrum ceremonies and sprint planning, helping to keep both operational and product teams aligned.

Education

• Rajasthan Technical University, Kota

  Bachelor of Technology - BTech, Mechanical Engineering

  2013 — 2017