Abhishek Dogra

Service Team Member & Events Coordinator @BaxterStorey

Birmingham, GB

Managed daily operations and large-scale events, coordinating clients, vendors, and internal teams. Focused on seamless delivery, strong stakeholder engagement, and efficient resource alignment.Key Responsibilities• Planned and coordinated daily service operations and large-scale university events, ensuring on-time delivery and alignment with client requirements.• Liaised with clients, vendors, chefs, and internal teams to maintain clear communication, resolve issues, and achieve smooth execution.• Prepared proposals, quotations, schedules, and event documentation to support planning, reporting, and client decision-making.• Supervised and motivated cross-functional teams, delegating tasks and monitoring performance to achieve service and project objectives.• Supported compliance and reporting processes by maintaining accurate project records, contributing to invoicing, audit readiness, and contract management.• Contributed to funding and proposal preparation through developing quotations, project documentation, and client-facing materials to support bids and decision-making.• Collaborated with finance and operational teams to monitor costs, resources, and timelines, ensuring projects remained on track and within scope.• Maintained accurate records of client data, logistics, and financials, contributing to efficient reporting, invoicing, and compliance.• Ensured operational excellence through stock control, food safety, health & safety and service standards in line with company values.Key Achievements• Improved event planning efficiency by introducing structured timelines and checklists, reducing last-minute changes by 15%.• Strengthened client satisfaction by delivering proposals and event plans ahead of schedule, resulting in a 20% increase in repeat bookings.• Supported cross-functional team performance through clear delegation and training, contributing to a consistently high client feedback score.

Model Institute of Engineering and Technology

Bachelor of Technology - BTech, Electronics and communication

Birmingham City University

Master of Science - MS, Project Management