Abhiruchi Chhabra

Assistant Manager @Citi

Mumbai, IN

Responsible for conducting thematic analysis of issue observations, aligning with consent order requirements and driving actionable insights.• Partnered with key stakeholders to deliver findings and highlight the strategic implications of thematic analyses.• Performed periodic MCA attestations for owned processes, ensuring 100% timely and accurate control assessments.• Maintained a comprehensive and up-to-date observation tracker, implementing robust documentation and tracking mechanisms.• Developed and presented weekly reports and ad-hoc analyses to senior leadership, providing concise updates on compliance observations for executive decision-making.• Executed EUC assessment for all processes within issue management team and developed and implemented EUC controls to mitigate operational risks, ensuring compliance with regulatory and internal policies.• Performed QA reviews for issues to assess adherence to policies and standards, identifying areas for process improvements.• Processed entitlement requests in iCAPS, ensuring access granted is in adherence to policies.• Developed and delivered weekly reports and ad-hoc analyses, empowering senior leadership with insights for strategic decision-making.

Devi Ahilya Vishwavidyalaya

Master's degree

Devi Ahilya Vishwavidyalaya

Bachelor’s Degree