Abhiroop R.
I explore strategy, sales & growth in EdTech | Building what scales in a rapidly evolving learning ecosystem.
- Role
- Graduate Assistant at University of Maryland Baltimore County
- Location
- Washington, DC, US
- LinkedIn followers
- 500 followers
Experience
Graduate Assistant
University of Maryland Baltimore County
Aug 2024 — Present · MD, US
Responding to tutor requests and student inquiries both in person and via email•Providing Operational Support for Tutoring Center, Front Desk and Floor Management.•Assisting with the recruitment, onboarding, and observations for a team of 50+ tutors• Implemented scheduling adjustments based on data analytics, driving efficiency in tutor services.• Collected and analyzed tutoring data from visit reports and surveys, assisting with mapping data to center\'s desired student learning outcomes• Supported tutors and tutoring services in maintaining an average NPS score of 94 based on all feedback data.• Communicating tutoring procedures and promoting available services to students and staff
Education
National Institute of Technology Durgapur
Bachelor of Technology - BTech
University of Maryland Baltimore County
Master's degree
2024
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