Abhiram Santhosh

About Abhiram Santhosh

I\'m a detail-focused FX operations professional with over 3+ years of experience at BNY…

Experience

1. Associate

   BNY

   May 2022 — Present · Pune, IN

   Managed daily transaction processing, ensuring adherence to compliance guidelines and maintaining a high level of accuracy to mitigate risk and enhance client satisfaction.• Coordinated with global teams to streamline operational processes, resulting in improved efficiency and service delivery.• Implemented process optimization initiatives, including the automation of manual processes, which resulted in an increase in operational efficiency.• Collaborated cross-functionally with IT, Compliance, and Risk Management departments to drive operational excellence and adhere to firm-wide standards and protocols.• Facilitated effective communication with clients, providing them with regular updates on transaction statuses and responding promptly to inquiries to maintain a high level of client satisfaction.• Supported business continuity planning initiatives, helping to ensure uninterrupted service in emergency situations.• Contributed to the successful completion of internal and external audits by diligently preparing the necessary documentation and showcasing the team’s adherence to regulatory standards.• Engaged in continuous learning and development activities, enhancing my knowledge of industry trends and regulatory changes to stay ahead in a competitive market.• Played a key role in training new team members, fostering a collaborative team environment, and enhancing productivity.• Actively participated in risk management activities, identifying potential areas of vulnerability and implementing mitigation strategies to protect the firm’s interests.