Abhiram Jayachandran

About Abhiram Jayachandran

A results-oriented professional with a diverse background in e-commerce, logistics, fooddelivery, and operational excellence, specializing in the role of a Regional Operational CenterAssociate. Adept at managing complex operational workflows, optimizing logistics networks,and ensuring exceptional service delivery. Proven track record of driving efficiency, enhancingcustomer satisfaction, and achieving operational excellence in dynamic and fast-pacedenvironments. This has equipped me with skills such as multitasking, problem-solving skills, time etc. Currently looking for a job in a company where i can use my skills

Experience

1. Senior Executive - Rbp

   Swiggy

   May 2024 — Present · Thiruvananthapuram, IN

   Launched ~22 PODs across Kerala, managing end-to-end execution including stakeholder coordination, rack labeling, store layout optimization, bulk SKU mapping, vendor onboarding, and union negotiations—ensuring smooth Day-0 go-lives and post-launch stabilization.• Own and manage end-to-end POD operations, ensuring consistent performance across productivity, quality, compliance, and cost metrics. • Lead, mentor, and drive performance of store-level teams including pickers, loaders, and supervisors with strong ownership and accountability.• Coordinate with cross-functional stakeholders such as Central Operations, City Ops, Supply Chain, HR, and external vendors to ensure seamless daily operations.Drive continuous process improvements and Kaizen initiatives to improve efficiency, workforce utilization, and service levels.• Act as Control Tower Lead for the Kerala region during high-demand and special operational days, monitoring hourly performance and enabling real-time decision-making to prevent metric deviations.• Support regional expansion initiatives by ensuring operational readiness and standardization across new and existing PODs.• Led & motivated 60+ employees (3 Assistant Store Managers) for efficient order picking, product quality, & on-time delivery.•Increased order picking accuracy by through training & workflow optimization.•Reduced order fulfillment times via optimized inventory management.•Maintained quality control standard with rigorous product inspection & employee training.•Empowered Assistant Store Managers by delegating order picking, inventory, and quality control tasks.•Ensured safe & efficient work environment through safety protocols & regular inspections.•Tracked KPIs (picking speed, accuracy, fulfillment times) to identify improvement areas.•Collaborated with l other dark store managers to share best practices & address challenges.

Education

• NARAYANAGURU COLLEGE OF ENGINEERING

  B.E, Mechanical Engineering

  2013 — 2017