Abhineet Prabhakar

Senior Technology Consultant @Spirent Communications

Bothell, WA, US

Liaison with Product Marketing and Engineering to define product features and enhancements. Report design, reliability, and maintenance problems or bugs to design engineering/software engineering.Closely work with customers to coordinate lab testing schedules and lab equipment and configurationrequirements.Providing technical solutions to the customer.Establish a strategic working relationship with assigned customers, vendors, partners, corporate engineering, marketing, and services organization to manage successful implementations of projects and enhance customer satisfaction.Perform lab testing and evaluation of service assurance of beta and GA product releases per published test plans and AT & T Lab Schedules.Set up and operate associated equipment as required and record and publish all test results. Troubleshoot device related and performance issues at onsite as required.Work directly with Spirent Product Development and Product verifications group to resolve issues. Interface with Equipment Vendors to identify issues and resolve problems.Validating both Pre-GA and GA releases, identifying new methods to designing, testing, working closely with Product Development on new requirements definition, and closely interacting with Customer and other Spirent Organizations to ensure Service Assurance Products are free of Major defects.

Uttarakhand Technical University

Bachelor of Technology - BTech