Abhinav K
Manager | Functional Consultant | MS Dynamics | Passionate Cyclist | Avid Trekker
- Role
- Manager Functional Consultant Microsoft Dynamics 365 Implementation at Genpact
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Abhinav K
Digital Transformation & Operational Excellence Leader with 12+ years of experience…
Experience
Manager Functional Consultant Microsoft Dynamics 365 Implementation
Aug 2024 — Present · Bengaluru, IN
Collaborated with Regional Process Leads and Key Business Stakeholders to implement Microsoft Dynamics 365, driving the transformation of M2C sub-processes across the APAC region as part of Heineken\'s Digital Backbone (DBB) program.• Proactively identified risks in the deployment process and escalated them to leadership, enabling timely issue resolution and minimal disruption.• Facilitated workshops in collaboration with process leads to gather and analyze current-state (as-is) operations, presented future-state (to-be) system capabilities, and translated business requirements into detailed user stories and functional documentation.• Coordinated with technical teams to support functional configuration of Dynamics 365, ensuring accurate mapping and migration of validated legacy data for a clean deployment.• Supported change management initiatives by developing end-user training materials and interactive tutorials using Whatfix, contributing to successful user on-boarding and system adoption across business units.
Education
East West Institute Of Technology
Bachelor’s Degree
2007 — 2011
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