Abhinav Jain
Senior Solutions Architect @Salesforce
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WORK HISTORY
Senior Solutions Architect @Salesforce
ON, CA
EDUCATION
Shivaji University
B.E., Electronics
DAV Model School
HIGHER, CBSE
SKILLS
ABOUT ABHINAV JAIN
Result-oriented and hands-on architect with over 15 years of experience across Captive Finance, Retail, Pharma, and Telecom industries- Expertise in CRM, Cloud Contact Center and outbound campaign domains- Skilled in Agile driven development- Understand and integrate multiple technologies- Expert in translating business requirements into end-to-end technical solutions and fanatical about quality, scalability, and reliability - Delivered solutions across Europe and North America region- Skillset : Delivering end to end solutions, Migration of on-prem solutions to cloud- Hands on experience : NICE inContact, Elastic Search, Salesforce (service/marketing) and Siebel CRM- In-depth understanding : Apache Kafka, kubernetes, ELK Stack
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