Abhinav S

About Abhinav S

I am a quick learner with +3 years of experience in Information Technology with focus on Business Analysis and Project Management. I am proficient working with MS Visio, MS Project, MS Office Suite and Mock-up screen with exponential knowledge of various SDLC Methodologies like Waterfall, Agile such as Agile Scrum with added experience in GAP analysis, CBA (Cost-Benefit Analysis), organizing, facilitating, coordinating weekly meetings.I have Extensively used SQL queries for data validation purposes as well as Agile methodology.I have excellent written, verbal, and listening communication and presentation skills with ability and willingness to work towards the business and technical requirements of clients and users.• Exceptional ability to learn new concepts, good team player. I am expertise in facilitating Joint Application Development (JAD), Rapid Application Development (RAD), interviews, workshops, and requirement elicitation sessions with end-users, clients, stakeholders and development team.Also experience in working on various salesforce.com standard objects like Accounts, Contacts, Opportunities, Products, Cases, Leads, Campaigns, Reports and Dashboards.

Experience

1. Business Analyst

   Benzer Pharmacy

   Aug 2018 — Present · NJ, US

   Create and maintain databases, including receiving registrations and managing databases for events and groups.• Facilitate JAD sessions involving the management, development and user teams for clarifying requirements and facilitating better communication. • Analysed business needs, created and developed new functionality to meet real time data integration that facilitated decision.• Worked on pharmacy data processing for improving database for storing user files.• Creating and editing publications, agendas and event invitations.• Identified user needs from user requests and developed strategies using Rx30 software.• Creating Implementation plans and leading implementation and post implementation activities.• Planning, monitoring and control of the testing activities and tasks.• Worked through Software Development Life Cycle (SDLC) from requirements, Analysis, Design and implementation through testing.• Created and maintained a project scheduled using MS Project showing all target dates for deliverables. • Created business process flow diagram (Activity diagram) using MS Visio.• Worked on MS CRM dynamics for handling the customer claim inquiries, validation, track sales leads, marketing, case creation, maintain customer relationships and deliver actionable data.

Education

• Pace University

  Master's degree

  2016 — 2018

• Devi Ahilya Vishwavidyalaya

  Bachelor's degree

  2011 — 2014