Abhinav Shrivastava
Vendor Management | Operations Strategist | Driving Efficiency in Service Delivery & CRM | SBI Cards
- Role
- Vendor Manager at SBI Card
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
PurchasingView LinkedIn profile
About Abhinav Shrivastava
Experienced Contact Center Operations Leader with over 12 years of progressive experience…
Experience
Vendor Manager
Mar 2024 — Present · Gurugram, IN
Education
Kurukshetra University
Bachelor of Technology (B.Tech.)
Skills
- Transition Management
- Performance Management
- Crm
- Process Improvement
- Team Management
- Management
- Sla
- Service Delivery
- Business Analysis
- Transition
- Vendor Management
- Operations Management
- Bpo
- Business Process Outsourcing (Bpo)
- Call Centers
- Outsourcing
- Mis
- Employee Engagement
- Project Management
- Training
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