Abhinav Sharma
Sr. Manager - Key Accounts & Projects | Expert in Project Management, Account Management, Business Development & Customer Service | Six Sigma Certified | Driving Strategic Growth & Operational Excellence
- Role
- Senior Manager - Key Accounts and Projects at CIMET
- Location
- Jaipur, RJ, IN
- LinkedIn followers
- 500 followers
About Abhinav Sharma
With over a decade of experience in customer experience, operations management, and…
Experience
Senior Manager - Key Accounts and Projects
Feb 2025 — Present · Jaipur, IN
Act as the primary point of contact for key accounts, building and maintaining strong, long-term relationships.Develop a deep understanding of clients’ businesses, goals, and challenges to identify opportunities for collaboration.Drive client satisfaction by ensuring the delivery of high-quality solutions and services.Prepare and deliver business reviews, performance metrics, and strategies for mutual growth with clients.Negotiate contracts, renewals, and pricing agreements with key accounts.Oversee strategic projects, from initiation to completion, ensuring alignment with organizational goals.Collaborate with cross-functional teams to define project scope, objectives, deliverables, and timelines.Monitor project progress, manage risks, and resolve issues to ensure timely delivery.Maintain detailed documentation and provide regular updates to stakeholders.Identify upselling and cross-selling opportunities within key accounts to achieve revenue growth targets.Develop proposals and present solutions to address client needs.Analyze market trends and competitor activities to inform strategy and maintain a competitive edge.Lead, mentor, and motivate a team of account managers or project coordinators.Foster a culture of excellence, accountability, and collaboration.Liaise with internal teams (e.g, sales, marketing, operations) to align on goals and ensure seamless delivery of services.Develop and track key performance indicators (KPIs) to measure success in account management and project execution.Generate and present reports on account performance, project status, and business outcomes to senior leadership.
Education
Arya Institute of Engineering & Technology,Jaipur
Bechelor Of Technology
2010 — 2014
Alpha English Senior Secondary School, Sawai Madhopur
Matriculation
2006 — 2010
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