Abhinav Shankar
Associate Manager at Unacademy
- Role
- Associate Manager - Dialer & Crm Operations at Unacademy
- Location
- Delhi, IN
- LinkedIn followers
- 500 followers
About Abhinav Shankar
More than 16 years of experience in Hospitality, Contact Centre and EDTECH industry. Dialer Management. Lead Management. Rostering & Deployment. Contact Centre Management. CLI Management. Proficient in working with CRM like MIDOFFICE (Red & Blue), NAVISION, WINYATRA & LEADSQUARED, NIMBUS Proven skills in breaking new avenues & driving revenue growth and proactively conducting opportunity analysis by keeping abreast of market trends/competitor moves to achieve market-share metrics. Skills in developing relationships with key decision-makers in target organizations for revenue. Proficient in designing special packages to suit the different needs and different classes of people. Exploring the new venues and making the business connection in the new locations and regions. Looking after the entire bookings system and making more alliances with group of hotels and resorts. Possess excellent geographical knowledge of the famous national and international holiday destinations. Well-versed with English & Hindi language Proficient in MS OFFICE (Word, Excel & Power point presentation)
Experience
Associate Manager - Dialer & Crm Operations
Sep 2020 — Present · Bengaluru, IN
Education
Delhi University
B.A (Pass), Humanities
2004 — 2006
Kalka Public School
10th
2002 — 2008
Delhi University
Bachelor's degree, B.A (Pass)
2004 — 2008
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