Abhinav Mohan

About Abhinav Mohan

Experienced IT Professional transitioning into Multi-Cloud Engineering & DevOps, leveraging 7+ years of hands-on expertise in enterprise infrastructure, endpoint management, and technical support to build scalable cloud solutions. My background in managing complex systems (Jamf, Intune, SCCM, Tanium) and networking tools (Meraki) has honed my ability to troubleshoot, automate, and optimize workflows—skills I now apply to architecting AWS, Azure, and Google Cloud environments.Current Focus: Multi-Cloud Projects: Designing and deploying real-world solutions like \"Containerized Microservices on AWS ECS with CI/CD pipelines\" to drive agility and resilience. DevOps Integration: Automating infrastructure (Terraform, CloudFormation) and streamlining deployments (GitHub Actions, Azure DevOps) to reduce manual overhead. Security & Compliance: Embedding governance (IAM, RBAC) and monitoring (CloudWatch, Azure Monitor) into cloud architectures, building on my experience with Tanium and endpoint security.Learn more about my cloud projects by visiting my portfolio athttps://medium.com/@m.abhinav94

Experience

1. System Engineer

   Northwestern Mutual

   Nov 2021 — Present · New York, NY, US

   As the primary engineer, led the technical design and implementation of the Jamf connect process for new users.•Automated the onboarding process by leveraging ServiceNow API calls in Jamf Connect, ensuring accurate and up-to-date user information across multiple systems and platforms.•Collaborated with cross-functional teams in DevOps, Security, and Network Engineering to ensure successful integration of critical systems and tools such as Kerberos SSO, Crowd strike, Forcepoint, Global Protect, and Tanium.•Utilized Jamf app catalog to automate third party apps and scoped out to eligible smart groups•Continuously maintained and optimized the JAMF connect process by troubleshooting technical issues, and implementing new features and functionality to enhance the user experience.•Designed and implemented Nudge for macOS updates using a custom script to install the application, launch agent, and logger.•Created a Nudge configuration profile using XML language and deployed it as a plist file.•Utilized CI/CD pipeline to schedule the deployment of smart groups to the Nudge Configuration profile, minimizing network bandwidth impact.•Developed Python script to force OS updates with \"mass action command\" through API calls, scheduled via CI/CD pipeline after Nudge deadline for non-compliant users.•Implemented advanced automation with Autopkg to streamline the self-service app update process by automatically creating and deploying recipes to production.•Developed and deployed a script leveraging JAMF helper to enforce a 30-day reboot policy, effectively improving system stability and performance by reducing extended uptime. •Ensured system integrity by adhering to change control and problem management procedures and effectively communicating with internal stakeholders.•Served as macOS and JAMF Pro subject matter expert, providing technical support and expertise to technical support teams, resulting in faster issue resolution and increased productivity.

Education

• Stevens Institute of Technology

  Master's degree, Computer Engineering

  2016 — 2017

• Sri Venkateswara College of Engineering

  Bachelor’s Degree, Electrical and Electronics Engineering

  2011 — 2015