Abhinav Kumar
Lead Product Manager | Fintech & MSME Lending | Driving Digital Transformation, Product Growth & Customer Experience
- Role
- Lead Product Manager at IDFC FIRST Bank
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Abhinav Kumar
A customer-focused product management professional with an overall experience of about 7 years in fintech, lending, and digital transformation. I specialise in building and scaling MSME lending products (Business Loans and Loan Against Property), loan origination system (LOS), digital onboarding, and customer retention strategies. I have worked extensively on creating products that solve customer problems thus enhancing customer satisfaction. My expertise lies in combining user empathy, data-driven decision-making, and cross-functional collaboration to deliver measurable business impact. Skilled in Agile product management, design collaboration, and cross-functional leadership. Always looking forward for opportunities to build scalable products that delight users and drive growth. I have a strong sense of task ownership and am a believer in the concept of Product Led Growth.
Experience
Lead Product Manager
Sep 2024 — Present · Mumbai, IN
Managing and mentoring a team of Product Managers to drive MSME lending strategy and growth, with ownership of Dropline Overdraft loans, CX for business loans, and product marketing initiatives. Accountable for portfolio expansion, customer experience, and digital-first innovation.
Education
PES University
Electrical and Electronics Engineering
2012 — 2016
SVKM's Narsee Monjee Institute of Management Studies (NMIMS)
Master of Business Administration - MBA, Marketing/Marketing Management, General
2018 — 2020
Skills
- Management
- Battery Management Systems
- Powerpoint
- Programming
- Microsoft Office
- Microsoft Word
- Leadership
- Matlab
- Public Speaking
- Java
- Hybrid Electric Vehicle
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