Abhinav Bajpai
Customer Success Manager @ ScaleX | Ex-Branch International | Lawyer by Degree, Chocolatier by Passion | Helping Businesses & Taste Buds Succeed
- Role
- Customer Success Manager at ScaleX
- Location
- Lucknow, IN
- LinkedIn followers
- 500 followers
About Abhinav Bajpai
As a Customer Success Manager at ScaleX, I thrive on enhancing webinar operations and delivering exceptional support to help coaches and educators scale their businesses. My background in law and passion for communication blend uniquely with my role, where I manage automated sequences, drive customer engagement, and streamline processes. With experience from Branch International and CHOCOA, I excel in handling diverse customer interactions and improving business operations. Outside of work, I’m a chocolatier who enjoys crafting sweet treats and a problem-solver at heart. Let’s connect and explore how we can drive success together!
Experience
Customer Success Manager
Aug 2024 — Present · Bengaluru, IN
As a Customer Success Manager at ScaleX, I oversee webinar operations, manage automated communication sequences, and ensure exceptional customer support. My role focuses on driving customer success through effective engagement, process improvement, and collaboration, helping coaches and educators scale their businesses profitably.
Education
Institute of Management Studies, Noida
Bachelor of Laws - LLB
2018 — 2023
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