Abhinav Avishek

Korean Language Skills for Cross-Cultural Communication and Business Success|Korean language expert|Korean Interpreter|Korean Translator|Professional Scrum Master| Project Management | Agile methods|

Role
Guest Relations Team Leader at Andaz
Location
New Delhi, DL, IN
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Abhinav Avishek

Certified Scrum Master (PSM I) with a background in Korean language and cross-functional team leadership. Experienced in Agile methodologies, stakeholder communication, and multilingual environments. Proven ability to support project execution, facilitate seamless communication, and enhance team productivity. Looking to transition into a Scrum Master or Project Coordinator role to leverage strong organizational and language skills in tech-enabled environments.

Experience

  1. Guest Relations Team Leader

    Andaz

    Feb 2025 — Present

    Assisting Korean-speaking guests with their check-in and check-out processes while handling their general inquiries with professionalism. Facilitate seamless communication between guests and hotel staff by providing real-time interpretation. Ensure guest satisfaction by addressing their concerns, accommodating special requests, and responding to feedback in a courteous and efficient manner.Translation of hotel brochures, menus, signage, and service-related information between English, Korean, and the local language to ensure clarity for guests. Additionally, assisting in translating emails, booking confirmations, and guest communications to facilitate smooth interactions and enhance the overall guest experience.

Education

  • Jamia Millia Islamia

    Diploma of Education, Korean Language and Literature

  • Jawaharlal Nehru University

    Master of Arts - MA, Korean Language and Literature

  • KING SEJONG INSTITUTE

    Diploma of Education, Korean Language and Literature

  • Indira Gandhi National Open University

    Bachelor of Arts - BA, Sociology

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Abhinav Avishek — Guest Relations Team Leader at Andaz in New Delhi, DL, IN | Unifers