Abhinandan Thakur

Manager(Operations & Customer Relations)

Role
Manager(Operations & Customer Relations) at BCloud Global Services
Location
Gurugram, HR, IN
LinkedIn followers
500 followers

About Abhinandan Thakur

I don’t just manage operations - I lead transformation.From starting as a Customer Relationship Associate to becoming a Manager – Operations & Customer Relations in just 6 months, my journey is fueled by action, ownership, and impact.At BCloud Global Services, I’ve led company-critical initiatives like:1. Migrating the entire domain from Google Workspace to Microsoft 365 for smoother data access2. Handling budgeting and internal finance for travel, events, and operations3. Building lasting relationships with clients that directly contributed to faster project onboarding and business expansion4. Managing cross-functional operations that keep the engine runningWith an MBA in Finance & Marketing, I combine business acumen with people-first leadership to optimize performance, solve real-world problems, and support business growth.I believe in results, but more importantly, I believe in consistency, clarity, and collaboration.Let’s connect if you’re looking for someone who turns goals into milestones.

Experience

  1. Manager(Operations & Customer Relations)

    BCloud Global Services

    Jul 2025 — Present · Gurugram, IN

    Promoted within 6 months for delivering operational impact, client satisfaction, and project excellence.1. Leading day-to-day company operations across teams, ensuring seamless coordination and delivery.2. Built and maintained high-trust relationships with clients, increasing retention and driving new deals.3. Successfully led domain migration from Google Workspace to Microsoft 365, improving collaboration and data accessibility.4. Developed and tracked budgeting plans for internal operations, events, and team travel.5. Supporting senior leadership with insights to improve internal workflows and financial strategy.

Education

  • Govt Senior Secondary School Kotla

    12th

    2017 — 2018

  • Guru Nanak Dev University, Amritsar

    Bachelor of Commerce - BCom

    2018 — 2021

  • Himachal Pradesh University Business School

    Master of Business Administration - MBA

    2023 — 2025

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Abhinandan Thakur — Manager(Operations & Customer Relations) at BCloud Global Services in Gurugram, HR, IN | Unifers