Abhinandan Roy
Technical Lead || M365 Admin MDM/ MS intune Support || Software deployment -SCCM || SAM and HAM || EX- LTIMINDTREE || EX-CAPGEMINI || Escalation manager || Incident Manager ||
- Role
- Sr Cloud Engineer at Tata Consultancy Services
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Abhinandan Roy
Highly-effective cloud Engineer skillful in managing technical relationships with customers and liaising internally to identify and communicate solutions to meet customer, business and project needs. Offering over 6 year of customer support knowledge-based experience. Skillful in generating support tickets using remote support tools to achieve more than 95% of SLA. Documented proficiency in Service Now administration and troubleshooting and system information analysis.Skilled Technologist with experience configuring computers, servers and peripheral devices to work within established company and security parameters. Adept at managing permissions, filters and file sharing. Devoted troubleshooter with deep understanding of system architecture and diagnostics. I have worked on many tools and technologies. My most current tools is M365 admin, nexthink, Nerdio to manage Azure Virtual machines, Azure AD.
Experience
Sr Cloud Engineer
Feb 2025 — Present · Bengaluru, IN
Education
Asansol Engineering College (AEC)
Bachelor’s Degree, Computer Application
2015 — 2018
SVKM's Narsee Monjee Institute of Management Studies (NMIMS), Bangalore
Master of Business Administration - MBA, Operation Management
D.A.V Public School ,Rupnarayanpur (10th and 12th both)
High School, Science
2000 — 2015
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