Abhinandan R.
Product@IBM Sofware Labs | AI Agents | AI Assistants | Gen AI | Conversational AI | Automation & Product Strategy
- Role
- Technical Product Manager at IBM
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Abhinandan R.
12 years of extensive experience in end to end Automation Development, Digital…
Experience
Technical Product Manager
May 2025 — Present · Bengaluru, IN
Defined and delivered for two domain-specific AI Agents (HR & IT) by bridging technical capabilities of foundation models with real-world enterprise workflow • Translated high-level business use cases into detailed technical requirements, collaborating closely with ML engineers, backend teams, and orchestration layer owners • Led backlog grooming, sprint planning, and prioritization efforts to ensure timely delivery of agent features aligned with technical feasibility and system constraints • Partnered with AI/ML teams to fine-tune prompt engineering and integrate retrieval-augmented generation (RAG) for accurate, context-aware agent responses • Drove cross-functional integration across watsonx Orchestrate\'s architecture, ensuring seamless agent interaction with APIs, orchestration, and external tools (e.g, Workday, SAP) • Collaborated with design and research teams to define agent interaction models and validate user flows through iterative prototyping and usability testing • Defined success metrics for agent performance (e.g, task success rate, latency, and user satisfaction), and monitored telemetry to inform continuous improvement • Worked with platform security, data governance, and Responsible AI teams to ensure agents comply with IBM standards for ethical AI usage and model governance • Created technical documentation and architecture overviews to align internal stakeholders, support onboarding, and accelerate cross-team development efforts • Facilitated internal pilot launches with IBM design partners, incorporating technical feedback into the product roadmap to drive early adoption and agent scalability • Conducted in-depth market research and domain analysis in the Healthcare industry to identify high-value use cases for AI agents, laying the foundation for a new industry-focused product stream
Education
Vellore Institute of Technology
Bachelor of Technology (B.Tech.), Electrical and Electronics Engineering
2010 — 2014
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