Abhilash Reddy
Business Analyst
- Role
- Business Analyst at McKesson
- Location
- Dallas-Fort Worth, TX, US
- LinkedIn followers
- 500 followers
About Abhilash Reddy
Experienced Databricks Developer with 5+ years of experience in building scalable big…
Experience
Business Analyst
Apr 2024 — Present · US
Developed complex SQL queries and scripts in MySQL to extract, transform, and load (ETL) large datasets, optimizing performance and ensuring accuracy.• Created and maintained ServiceNow reports and dashboards to track SLA compliance and incident resolution trends.• Designed and delivered MVPs and prototypes to validate concepts with business stakeholders before development.• Defined and documented business requirements, user stories, and acceptance criteria in JIRA/Confluence.• Partnered with developers, QA, and product managers to manage end-to-end product lifecycle from ideation to release.• Conducted requirements discovery workshops and translated complex business needs into clear technical specifications.• Utilized data analysis to provide actionable insights for product improvements and roadmap prioritization.• Analyzed ITSM data to identify bottlenecks in ticket handling processes and proposed data-driven solutions.• Collaborated with IT teams to define reporting requirements and automate recurring reports for stakeholders.• Collected, analyzed, and managed SQL-based data to support various business projects, ensuring data accuracy and consistency.• Created and maintained interactive dashboards and reports using Tableau to visualize key insights and performance metrics.• Proficient in developing interactive dashboards and ad-hoc reporting solutions using Tableau and Power BI on the AWS platform.• Experience in integrating Snowflake’s role-based access control and security features with Power BI.• Experience in utilizing Snowflake sql Language within Power BI, enabling execution of complex SQL queries for in-depth data analysis and reporting.• Knowledge in Dimensional Data Modeling for Data Warehouse using Star, Snowflake Schema, Fact & Dimensions tables• Hands-on experience in migrating reports and dashboards from on-premises environments to AWS using Tableau and Power BI.•
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