Abhilash P

Team leader

Role: Team Leader at TVS Electronics
Location: Tumakuru, IN
LinkedIn followers: 500 followers

Manufacturing & ProductionView LinkedIn profile

About Abhilash P

With 6 years and 8 months of hands-on experience in Customer Service Support and…

Experience

Team Leader
TVS Electronics
Oct 2023 — Present · Tumakuru, IN
Daily, Weekly Attending monthly business review with Dell# Responsible for ensuring call back to customers, explanation of processes/resetting expectations where applicable/appropriate Providing timely feedback to Dell for controllable misses. Attending conference calls with Dell/Internal, to drive processes#Overseeing and reporting on Internal Quality Metrics - Daily, Weekly, Monthly#Escalation Management#Audit feedback to Client

Contact information

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Work email
•••••@tvselectronics.in
Personal email
•••••@•••••.com
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Current company

TVS Electronics

Computers and Electronics Manufacturing · 2.3K employees · Founded 1986 · Chennai, Tamil Nadu, India

At TVS Electronics, our driving philosophy is one of evolution: infinite evolution. This is best exemplified by our journey. We began as a pure-play products company and have today transformed into a customer-centric solutions organization. All this because we keep pace with a world whose needs and demands are constantly evolving. As we foray into a new era, we have taken customer focus a step further, bringing in a whole array of cutting-edge solutions that are generations ahead of the competition. In addition to our legacy products such as printers, keyboards, mice and Point-Of-Sale solutions, we provide complete service solutions covering the after-sales lifecycle of products. Allowing consumers to adopt TVS-E as the definitive choice for all their technology needs. Our entire solutions stack includes: • Point of Sale solutions for the burgeoning retail industry with an extensive nation-wide network. • Transaction automation solution for Banking, Insurance and PSU Sectors as well. • Repair Engineering Solutions including, Walk-in Centres, Repair Centres, Resident Engineering Model, and On-Site Service • Installation and Demo Solutions • Gadget and Appliance Protection Plans reaching end consumers as well • Parts Management Solutions • e-Recycling for product end of Life, and • e-Auctioning, to help clients realize residual value for used assets Investing in a talent pool with domain-specific expertise, allows us to enjoy an undue advantage, in pushing for healthy growth and profitability.

tvselectronics.in

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About Abhilash P

Experience

Team Leader

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