Abhilash Mohan

Ass.Manager -Service Delivery Management

Role: Associate Manager - Service Delivery at Sutherland
Location: Kochi, KL, IN
LinkedIn followers: 500 followers

OperationsView LinkedIn profile

About Abhilash Mohan

People Leadership & Development: Mentor and guide teams through consistent coaching…

Experience

Associate Manager - Service Delivery
Sutherland
Feb 2021 — Present · Kerala, IN

Skills

Antivirus
Outsourcing
Soft Skills
Customer Satisfaction
Operating Systems
IT Operations
Call Centers
Customer Experience
Windows 7
Troubleshooting
Team Management
Bpo
Customer Support
Offshoring
Windows Server
Service Delivery
Technical Support
Crm
Windows Xp
Dns

Contact information

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Work email
•••••@sutherlandglobal.com
Personal email
•••••@•••••.com
Direct dial
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Current company

Sutherland

Information Technology & Services · 55K employees · Founded 1986

Sutherland is a global leader in business process outsourcing (BPO), digital transformation, and technology management services. Founded in 1986 and headquartered in Rochester, New York, the company employs over 40,000 people across more than 60 delivery centers in over 140 countries. Sutherland specializes in analytics-driven solutions that support the entire customer lifecycle, utilizing advanced technologies such as AI, automation, and cloud engineering. The company offers a range of integrated services, including artificial intelligence and machine learning, robotic process automation, cloud engineering, advanced analytics, and customer experience management. Sutherland's solutions help clients streamline operations, enhance customer experiences, and achieve agility. With a commitment to corporate responsibility and sustainability, Sutherland operates innovation labs in major cities and holds over 200 patents, including many related to AI. The company serves a diverse clientele across various industries, including financial services and healthcare, providing multi-language support and tailored solutions.

sutherlandglobal.com

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About Abhilash Mohan

Experience

Associate Manager - Service Delivery

Skills

Find verified contacts for anyone on LinkedIn