Abhijit Ranmale
Building Udaan.Growth & Startup Specialist ||E-commerce || Channel Sales & Marketing || GTM Transformation P&L Management ||EX Cavinkare || EX Genral mills || Ex UB || Ex Narang Danon .
- Role
- Service Head at Eureka Forbes Ltd
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Abhijit Ranmale
Offering over 16 years of experience in Sales & Marketing, Channel Management, and…
Experience
Service Head
Jul 2023 — Present · Mumbai, IN
Directing a team of over engineers, 4 Area Heads and 36 Group Leaders, championing operational excellence andelevating performance across sales and service functions.Formulating and executing strategic sales plans for the Mumbai and Raigarh regions, propelling revenue growth throughdirect sales and partner/dealer channels.Steering after-sales service operations, including orchestrating freelance business partners, resolving escalations touphold exceptional service standards.Enhancing service KPIs and NPS (Net Promoter Score), surpassing service quality benchmarks.Addressing commercial and operational challenges, developing effective solutions for space and service-related issues.Cultivating strong relationships with key partners (e.g, Chroma, Vijay Sales, Reliance) through regular meetings andstrategic discussions, identifying business opportunities and boosting revenue.Negotiating Annual Maintenance Contracts (AMC) and increasing unit sales through strategic channel management andpartner coordination.Recruiting and mentoring leadership personnel, ensuring they met performance standards and contributing effectively toorganizational goals.Managing various sales channels, including Modern Trade, Corporate, ESP, and CSB, ensuring comprehensive coverageand implementing effective channel strategies.Establishing and maintaining robust relationships with customers, ensuring high levels of satisfaction and servicereliability.Reporting to Zonal Service Heads (ZSH) and Regional Service Heads (RSN) with updates on performance, escalations, andstrategic initiatives.
Education
D. Y. Patil University School of Management
Master of Business Administration (MBA), Marketing/Marketing Management, General
2014 — 2016
Indian Institute of Management Amritsar
Executive MBA, Business Administration and Management, General
DNYANVIKAS INSTITUTES JUNIOR COLLEGE
Bachelor's degree, Commerce
2009 — 2012
Skills
- Market Research
- Cost Management
- Nagemsupply Chain & Logistics Maent
- Product Promotion
- Business Development
- Profit Maximization
- Team Management
- Key Account Management
- Stores Management
- New Business Development
- Vendor Relationship Management
- Management
- Customer Relationship Management
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