Abhijit Desai
Customer Success - AI for OTAs, Media Entertainment, Hi-Tech and Gaming
- Role
- Director of Customer Success at Affine
- Location
- San Mateo, CA, US
- LinkedIn followers
- 500 followers
About Abhijit Desai
SME with expertise in Strategy and Operations, Technology Consulting, Project/Program Management, Client Engagement and IT services delivery in the Analytics and Technology industry. A decade of AGILE practitioner experience. Complete knowledge of Software Development and Implementation life cycle.Geographic expertise:Utilities Market in United Kingdom, Cannada, AustraliaOnline Travel Aggregator, Retail Markets, Automotive, Banking, E-commerce in United StatesWork Summary- Consulting experience across strategy development, business transformation and performance and operational improvements- Creation of insightful reporting, C- suite presentations and ad hoc analysis for leadership to aid decision making- Managing change in asset management systems and capabilities- Identification, selection and rationalisation of investments/capital projects to support business strategies- Strong capability in the leadership multi-disciplinary teams including analytics, strategy development, Business management and technology delivery- Strong understanding of how data is used to generate value through business intelligence and analytics and the ability to design and develop a data specific strategy - Ability to hold conversations with and influence senior stakeholders up to VP/SVP level- Expertise in Framework Implementation with an indepth understanding of technology applications as a part of the bigger picture- Excellent project management and planning skills, including Blueprint, Scope, Time, Cost, Quality Control, Resourcing, Communications, Risk, DRP and integration- Experience managing multiple work streams, or leading large complex projects- Experience managing a diverse group of internal and external stakeholders on complex projects
Experience
Director of Customer Success
Dec 2024 — Present · Santa Clara, CA, US
Education
University of Illinois Urbana-Champaign
Master of Science (M.S.), Technology Management
2014 — 2015
B V B College of Engg. & Technology, HUBLI
Bachelor's degree, Instrumentation Technology
2003 — 2007
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