Abhijit Arkatkar

About Abhijit Arkatkar

Lead large Application & Infrastructure transition to delivery. With E-2-E expertise of establishing the services, setting up the service model & entire delivery value chain as per contracts.• Head of Transition Council at organization level. Driving Templates, best practices for transition & overall organization level governance.• Delivery Quality Assurance function. Quality Assurance function head driving lean, six sigma initiatives across portfolio of accounts.• ITIL Expert & CMMI SVC 1.3 auditor & implementor• Global Delivery Manager for AMS & AD engagements. Post transition, stabilization, optimization of services & transforming the services.• Managing CXOs Governance Meetings,strategy & • Lead & orchestrate End to End Solution Design for Multimillion deals (Range of 5Mn to >250MN AMS & Integrated deals) for all verticals. Experience in orchestrating solution for hunting & farming customers through sales & delivery teams.• Skilled in grasping big picture, conceptualizing, developing, implementing solutions and partnering with business leaders, various stakeholders & senior level executives• Insightful professional with notable success in directing a broad range of organizational & business initiatives with planning, analyzing & implementing solutions in support of business objective• Adroit in performing stakeholder management role, ensuring closer collaboration between global delivery and sales teams by proper liaising & coordination• Excellent interpersonal skills, ability to relate to the people at any level of business, possess cultural awareness and sensitivity with a mature thinking, strategic business approach with an elegant presence• CXOs meetings & presentation

Experience

1. Associate Vice President

   HCLTech

   Oct 2021 — Present · Pune, IN

   ASM2.0 Expert in Global Solution, Transition, Transformations (Operational & Technology)• Responsible for Leading Large Digital & Integrated Multi Million Deals, Delivery Model Design, CSI Design, Governance, Transition,Transformations & Solutions• Engaging & Driving relationship with CXOs, Senior Leadership in customer organization • Leading & Orchestrating Global Solutions across Industry (BFSI, Consumer, Manufacturing, Automotive, Retail) and Across Regions • Establishing E-2-E Service Delivery model, stabilize the environment. Driving Operational efficiency improvement with automation & AI based solution.• New Technology Takeover design, delivery organization templates, Onsite-Offshore mix of resources based on delivery agreed. SLA & SLO definitions, developing experience & credentials. Example S/4 Hana Managed Services complete service design build, transition, transfer, operate & improve. • Closely working with Sales team, GTM Teams, Delivery, Finance teams to drive coordinated efforts for winning the new deals, existing accounts renewals, building best practices for delivery & operational efficiencies.• Work very closely with all technology practice teams, COEs to build the Frameworks, Automation solutions, best practices.

Education

• Nagpur University

  Bachelor of Engineering - BE, Mechanical Engineering

• Tasmac

  Master of Business Administration (M.B.A.), Production Management

Skills

• Transition Management
• Software Development Life Cycle (Sdlc)
• Business Process
• Erp
• IT Service Management
• Requirements Analysis
• Software Project Management
• Business Analysis
• Global Delivery
• Itil Certified
• Service Assurance
• Pre-Sales
• Project Management
• Solution Architecture
• Sap Erp
• Six Sigma
• Ams Solution Design