Abhijeet Tarafdar

About Abhijeet Tarafdar

Certified scrum master(CSM), Six Sigma Black Belt and ITIL certified with rich experience in IT infrastructure service Delivery would like to enhance expertise and experience which can bring positive impact to the organization’s business and growth.• A result oriented professional with overall 22+ years of experience in IT service industries. Leading Delivery across multi Domain, Technologies, Practices, Functions and Geos with automation, analytical & digital transformation teams to achieve organizations and customer goals• Skilled in driving the strategic planning and execution of business goals, developing best practices, leading projects and cross functional initiatives while leading geographically diverse team by adopting lean/agile methodology• Experience in managing large teams responsible for delivering service level agreement, automation through RPA/Orchestration, creating efficiency, end user experience, cost savings, quality of service, Data Analytics, innovation, improvement plan with Kaizen and six sigma projects, Forecasting, budget, P&L, performance management and people managementTechnical and Delivery Experience Delivery and Transformations across all Infrastructures of IT, Service desk, Data Centre, Security, Network, storage, server monitoring, Application, Mobility services, and Operations such as Virtualization, Orchestration, Logging, Monitoring and Alerting, NOC etc IT Infrastructure and Operations: Leadership across Data Centre (Physical & IT Infra), Networks and Telecom, Security- App, Infra, InfoSec, Workplace / End User Computing, Databases, middleware, Storage and Application support, Enterprise Product Support (Software, Hardware), Technical Support, Customer Support and Services IT Professional Services: Delivery, Integration, implementation, transition, migration, Transformation, Projects Functions: Lead Technologies & Tools, global delivery IT operations, Service Management, Vendor management, Delivery Excellence

Experience

1. Associate Director

   DXC Technology

   Mar 2017 — Present · Bangalore, IN

Education

• Atrayee English Medium School

  12 th STD

  1993 — 1995

• Loyola High School

  X STD

  1987 — 1993

• Doctor Babasaheb Ambedkar Marathwada University

  BE, Computer Science

  1995 — 1999

Skills

• Transition Management
• Management
• Oracle E-Business Suite
• Project Management
• Service Delivery
• Itil
• Leadership
• Solution Architecture
• IT Service Management
• Networking
• Pre-Sales
• Managed Services
• Vendor Management
• Testing
• Requirements Analysis
• Team Management
• Business Analysis