Abhijeet Singh
Customer Service Representative @Map Communications
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WORK HISTORY
Customer Service Representative @Map Communications
Delivered exceptional customer service by responding promptly to inquiries and resolving issues professionally. Managed high volumes of customer calls and emails, consistently achieving high customer satisfaction ratings. Demonstrated strong problem-solving skills by effectively addressing customer concerns and providing tailored solutions. Handled inbound and outbound calls, ensuring a professional and courteous customer experience. Maintained accurate records of customer interactions and transactions, ensuring consistency and clarity in service delivery. Collaborated with cross-functional teams to ensure customer needs were met and issues were resolved quickly. Provided feedback and suggestions to improve customer service protocols, helping to streamline operations.
EDUCATION
MBS College of Engg. & Technology
Bachelor of Engineering - BE
Lambton College
Postgraduate Degree
ABOUT ABHIJEET SINGH
Experienced Technical Recruiter with a demonstrated history of working in the staffing and recruiting industry. Skilled in Electronic Engineering, Technical Recruiting, Screening, Management, and Applicant Tracking Systems. Strong human resources professional with a Bachelor of Engineering - BE focused in Electrical, Electronics and Communications Engineering from MBS College of Engg. & Technology.
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