Abhijeet Rathod

About Abhijeet Rathod

Senior Business Analyst with 6+ years of experience delivering solutions across…

Experience

1. Salesforce Business Analyst

   SPAR Solutions

   Jul 2022 — Present · Pune, IN

   Collaborated with stakeholders and business users to elicit, analyze, and document comprehensive business requirements, write JIRA User Stories, Requirement elicitation, Business Analysis, Creating BRD, Salesforce implementation and enhancements.2. Work with internal teams to successfully configure salesforce solutions and customized Salesforce applications by defining custom objects, fields, workflows, validation rules, and page layouts to align the system with specific business needs.3. User Training and Support: Provided hands-on training to end-users on new features and functionalities, offered ongoing support to address inquiries and issues promptly.4. Performed testing(Unit testing, smoke testing, regression testing, sanity checks etc) of Salesforce solutions, ensuring the accuracy and reliability of data, and system functionalities as per the customer needs. Helped customer in conducting UAT by providing test cases,test logs.5. Prepared detailed functional specifications, user guides, effectively communicating complex concepts to both technical and non-technical stakeholders.

Education

• Jamnalal Bajaj Institute of Management Studies (JBIMS)

  Master of Business Administration - MBA, Finance, General

• Jamnalal Bajaj Institute of Management Studies (JBIMS)

  Master of Business Administration - MBA

  2017 — 2019

• COEP Technological University

  Bachelor of Technology (BTech), Computer Engineering

  2012 — 2016

Skills

• Basic Html
• Programming Languages
• Interpersonal Skills
• Finance
• Acting
• Basic Java
• Communication
• C Language
• Computer Hardware
• Javascript
• Time Management