Abhijeet Rajput

Principal IT Developer (Generative Ai, Bigdata) @Florida Blue

Jacksonville, FL, US

Lead the initiative with Generative AI using Whisper LLM model used for transcription / Diarization of the audio Call recordings from the vendor and perform the summarization and sentiment analysis using Mistral and Llama3.1 models.• Created the Naïve RAG implementation of Florida Blue medication guides, and enabled the live chatbot for the members/advocate to get the information about the medications such as tiers, specialty, eligibility etc. for given member and product – using langchain framework and Mistral LLM and Redis as Vector database.• Leveraged Big Data technologies like Spark, Hive, and various components of the Hadoop ecosystem to deliver valuable insights and predictive intelligence, enhancing customer experience for businesses.• Developed Spark processes to analyze metrics such as VTT, Quality, and Customer Satisfaction. Supported Data Science model development for Readmission prediction, Survey prediction, and Sentiment Analysis.• Led the migration to Hadoop 3.1, including the creation of an independent analytics cluster and the design and estimation of cluster node and storage capacities. Established R-Studio Connect Server for data analysis.• Contributed to the creation and ingestion of an Enterprise Big Data Lake, integrating data from multiple sources using both streaming events and batch processes to centralize valuable business insights.• Designed and implemented generic frameworks using Spark, Hive, SQOOP, and Shell scripts, improving productivity and reducing development time by 70%.• Evaluated and processed BI and SQL queries on Big Data platforms such as Hive LLAP, Apache Kylin, and Jethro.• Managed operationalization and production deployment using Git, Jenkins 2, and OOZIE, while employing various cluster monitoring tools in the Hadoop 3.1 environment.• Deep expertise in SQL, Ab Initio, and ETL processes, with experience in RDBMS platforms like Oracle, DB2, and SQL Server 2017.