Abhijeet Gaur
If you want to get something done, you come to me. Love to accept challenges. At the end of the day, my job involves people.
- Role
- Process Developer at Genpact
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
Experience
Process Developer
Oct 2024 — Present · Noida, IN
Case Investigation & Processing - Examine and evaluate disputed transactions, collect evidence, and address chargebacks within regulatory timeframes by following Visa/Mastercard Guidelines. Chargeback Resolution & Recovery - Collaborate with banks, payment processors, and merchants to settle disputes and reclaim lost revenue. Fraud & Risk Analysis - Detect fraud trends, evaluate risks, and establish preventive strategies to minimize future chargebacks. Compliance & Documentation - Guarantee compliance with payment network (Visa, Mastercard, etc.) regulations and keep precise records for audits. Merchant & Customer Support - Inform merchants about strategies for preventing disputes, offer guidance on policies, and assist customers with inquiries related to disputes.
Education
GLA University
Bachelor of Business Administration Honours - BBA(Hons), Finance
2018 — 2021
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