Abheet Gupta

About Abheet Gupta

Software Development Engineer II | 7+ Years in Scalable & AI-Driven SystemsInnovative and results-driven Software Engineer with over 7 years of experience in designing, developing, and optimizing scalable, distributed systems with AI capabilities. Passionate about building high-performance backend architectures that power mission-critical applications. Key Expertise: Backend Development | Python, Golang, Django, Flask, Java, NodeJS, Angular Cloud & DevOps | AWS (Lambda, SNS, SQS, API Gateway), Docker, Kubernetes, Automation Databases & Streaming | PostgreSQL, MongoDB, Redis, Kafka, Cassandra Monitoring & Analytics | Prometheus, Grafana, OpenSearch, Kibana Work Highlights: Plivo Inc. – Automated carrier integrations, boosting operational efficiency & reducing customer support tickets by 85% Reliance Jio – Built scalable IoT data processing for 10M+ devices and designed agriculture event prediction models ValueFirst (Twilio company) – Developed an intelligent chatbot platform leveraging NLP techniques Recognized for performance excellence (Best Performer & Employee of the Month) and a strong problem-solving mindset in fast-paced environments. Let’s connect! Always open to discussing AI-driven applications, large-scale distributed systems, and backend engineering challenges.

Experience

1. Senior Software Development Engineer

   Plivo

   May 2021 — Present · Bengaluru, IN

   In Plivo, I am a part of Inventory management platform which is responsible for maintaining the inventory of virtual phone numbers procured from different carriers to be used by different customer.My role involves:1. Scaling the current platform to provide seamless experience to increasing procurement demand of customers.2. Building robust pipeline to automate the porting/port-out of numbers leading to reduction customer support ticket by 85%.3. Improving the system to enhance the number inventory availability across different teams in Plivo.4. Integration with carrier systems to provide real time number features such as CNAM and CNAM lookup.Technology stack : Go, Python, echo, django, postgreSQL, elasticsearch, sqs, AWS.

Education

• Jaypee Institute Of Information Technology

  Bachelor of Technology (B.Tech.) and Master of Technology (M.Tech), Computer Science

  2012 — 2017

Skills

• Machine Learning
• Css
• Software Development
• Python
• Django
• C
• Linux
• Keras
• Nlp
• Sklearn
• Html
• Elasticsearch
• Artificial Neural Networks
• C++
• Flask
• Mysql
• Text Processing
• Java
• Text Classification
• Teaching
• Javascript