Abhay Singh
Currently working in Nectar Infotel Solutions Pvt Ltd as IT Support Engineer | 3 Years of Experience in ERP, IT Support & System Administration
- Role
- IT Support Executive at Nectar Infotel
- Location
- Kanpur, IN
- LinkedIn followers
- 500 followers
About Abhay Singh
IT Support Executive at Nectar Infotel Solutions Pvt Ltd
Experience
IT Support Executive
Jan 2024 — Present · Kanpur, IN
IT Support Executive- Work Experience descriptionI worked at District Corporate Bank Kanpur Head Office, where I played a key role in ERP system support anduser training. My responsibilities included assisting in data management, troubleshooting system issues, andproviding hands-on training to computer operators.Key Responsibilities:ERP System Support: Assisted in managing and maintaining data related to Sadhan Sahkari Samiti, includingfertilizer purchasing, selling, loan distribution, and other financial transactions on the ERP & (up2.unitetools.in) developed by Intellect Solutions Pvt Ltd and operated by NectarInfotel Solutions Pvt Ltd.User Training & Guidance: Provided training to computer operators to ensure accurate data entry and efficientsystem usage. Helped users understand the functionalities of the ERP portal and guided them in resolvingtechnical difficulties.Data Accuracy & Compliance: Ensured that all entered data was accurate and met the required compliancestandards. Assisted in correcting errors and improving data integrity.Troubleshooting & Issue Resolution: Helped users troubleshoot common system issues, login problems, anddata entry errors. Collaborated with the IT team for system improvements and bug fixes.Documentation & Reporting: Maintained records of training sessions, common user issues, and resolutions.Provided feedback to the ERP development team for system enhancements.Skills Gained? ERP System Handling – Worked extensively on ensuring smooth data entry andmanagement? User Training & Support – Trained multiple computer operators to use the ERP efficiently? Data Management & Accuracy – Ensured correct entry of financial and transactional data? Troubleshooting & Problem-Solving – Resolved system-related queries and technical issues? Collaboration & Communication – Worked closely with operators, IT teams,management to enhancesystem usability.
Education
Government polytechnic lucknow
Electronic Engineer
2016 — 2019
Dr. A.P.J. Abdul Kalam Technical University
Bachelor of Technology
2019 — 2022
Dr. A.P.J. Abdul Kalam Technical University
Bachelor of Technology - BTech
2019 — 2022
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