Abhay Yadav
Senior Engineer - IT @R1 RCM
Signup · Get unlimited contacts
WORK HISTORY
Senior Engineer - IT @R1 RCM
Noida, IN
EDUCATION
Subharti University
Bachelor of computer applications
ABOUT ABHAY YADAV
I’m a detail-oriented IT Support Specialist with over 4 years of experience delivering reliable technical support and managing Microsoft 365, Exchange Online, Intune, and Active Directory environments. From onboarding new employees to resolving complex escalations, I’ve developed a hands-on approach to maintaining uptime, enhancing user productivity, and implementing enterprise-grade security policies. I’ve worked extensively with ticketing systems like ServiceNow and Zendesk, managed Office 365 tenants, and implemented solutions across SharePoint, Teams, OneDrive, and Intune. I also bring experience with VPN configurations, SOC/NOC incident response, and endpoint compliance using Intune. What sets me apart is my ability to blend technical depth with customer-centric support—ensuring that users not only get their issues resolved but also feel supported and confident with IT services. Key Tools & Technologies: Microsoft 365 Admin Center, Azure AD, Exchange Online, Intune, Active Directory, ServiceNow, PowerShell, VPN (Sophos), Endpoint Management, Email Security Actively seeking to grow within a forward-thinking organization where I can continue contributing to IT infrastructure reliability and user satisfaction.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.