Abhay Sonone

Director of Customer Success | Client Service Excellence, versatile experience and in-depth knowledge to manage and lead operations | Reimagining Automation | Architect at heart

Role
Director of Customer Success at Kyybatech
Location
Farmington, MI, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Abhay Sonone

With over twenty-seven years of experience, I manage partnerships, products, digital transformation, delivery, account, solutions, enterprise architecture, resource, quality, and process for various domains and platforms. I also provide enterprise-wide sessions to increase awareness on micro service architecture, cloud, and DevOps benefits, and drive application cloud modernization and migration initiatives.As a Cloud Digital Leader certified by Google Cloud, I have expertise in micro services, APIs, web services, design patterns, DevOps, GCP Cloud, Java Enterprise Edition, and other technologies. I have strong hands-on skills in conceptualizing, designing, implementing, and enhancing custom solutions and system integration in areas like credits, collections, fraud, finance, billing, service fulfillment, provisioning, activation, assurance, manufacturing, and banking using best practices from enterprise architecture and business process domains. I am passionate about delivering value-added solutions and proactive propositions that facilitate reuse and improve productivity.

Experience

  1. Director of Customer Success

    Kyybatech

    Jul 2024 — Present · MI, US

    With over 27 years of experience, I thrive on embracing new challenges and emerging technologies. My focus is on partnering with customers to guide them toward success, support faster time to market, and accelerate technology adoption, ultimately delivering outcomes that drive positive shareholder value.I am dedicated to ensuring business success through relationship management and holistic engagement with the CXO suite. My passionate and courageous leadership, combined with exceptional communication abilities and a strong techno-functional background, has enabled me to consistently achieve high customer satisfaction (CSAT).

Education

  • New Polytechnic

    Diploma in Computer Technology

    1994 — 1995

  • Shri Sant Gajanan Maharaj College of Engineering

    Bachelor's degree, Computer Engineering

    1995 — 1998

  • New Polytechnic

    Diploma in Electronics and Communication Engg

    1990 — 1994

  • St Joseph's Convent High School

    SSC, High School/Secondary Diplomas and Certificates

    1984 — 1990

Skills

  • Unix
  • Java Enterprise Edition
  • Enterprise Architecture
  • Web Services
  • Pl/Sql
  • Soa
  • Business Analysis
  • Oracle
  • Requirements Analysis
  • Spring Framework
  • Sdlc
  • Solution Architecture
  • Sql
  • Hibernate
  • Service-Oriented Architecture (Soa)
  • Telecommunications
  • Xml
  • Software Development Life Cycle (Sdlc)
  • Integration
  • Agile Methodologies
  • Pre-Sales
  • Spring
  • Java

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Abhay Sonone — Director of Customer Success at Kyybatech in Farmington, MI, US | Unifers