Abhay Sonone
Director of Customer Success | Client Service Excellence, versatile experience and in-depth knowledge to manage and lead operations | Reimagining Automation | Architect at heart
- Role
- Director of Customer Success at Kyybatech
- Location
- Farmington, MI, US
- LinkedIn followers
- 500 followers
About Abhay Sonone
With over twenty-seven years of experience, I manage partnerships, products, digital transformation, delivery, account, solutions, enterprise architecture, resource, quality, and process for various domains and platforms. I also provide enterprise-wide sessions to increase awareness on micro service architecture, cloud, and DevOps benefits, and drive application cloud modernization and migration initiatives.As a Cloud Digital Leader certified by Google Cloud, I have expertise in micro services, APIs, web services, design patterns, DevOps, GCP Cloud, Java Enterprise Edition, and other technologies. I have strong hands-on skills in conceptualizing, designing, implementing, and enhancing custom solutions and system integration in areas like credits, collections, fraud, finance, billing, service fulfillment, provisioning, activation, assurance, manufacturing, and banking using best practices from enterprise architecture and business process domains. I am passionate about delivering value-added solutions and proactive propositions that facilitate reuse and improve productivity.
Experience
Director of Customer Success
Jul 2024 — Present · MI, US
With over 27 years of experience, I thrive on embracing new challenges and emerging technologies. My focus is on partnering with customers to guide them toward success, support faster time to market, and accelerate technology adoption, ultimately delivering outcomes that drive positive shareholder value.I am dedicated to ensuring business success through relationship management and holistic engagement with the CXO suite. My passionate and courageous leadership, combined with exceptional communication abilities and a strong techno-functional background, has enabled me to consistently achieve high customer satisfaction (CSAT).
Education
New Polytechnic
Diploma in Computer Technology
1994 — 1995
Shri Sant Gajanan Maharaj College of Engineering
Bachelor's degree, Computer Engineering
1995 — 1998
New Polytechnic
Diploma in Electronics and Communication Engg
1990 — 1994
St Joseph's Convent High School
SSC, High School/Secondary Diplomas and Certificates
1984 — 1990
Skills
- Unix
- Java Enterprise Edition
- Enterprise Architecture
- Web Services
- Pl/Sql
- Soa
- Business Analysis
- Oracle
- Requirements Analysis
- Spring Framework
- Sdlc
- Solution Architecture
- Sql
- Hibernate
- Service-Oriented Architecture (Soa)
- Telecommunications
- Xml
- Software Development Life Cycle (Sdlc)
- Integration
- Agile Methodologies
- Pre-Sales
- Spring
- Java
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