Abhay Singhal

About Abhay Singhal

VALUES, VISION & LIFESTYLEI am an energetic and hardworking person with a good knowledge about the subject. I possess excellent communication skills in both Self-management and Self-confidence which is one of my major strengths. My ability to relate with people and lead them gives me more pleasure from completing the task as it gives a sense of satisfaction.

Experience

1. Store Incharge

   BlueStone

   Feb 2025 — Present · Ghaziabad, IN

   Team Leadership & Management: Lead and mentor the store team to deliver exceptional customer service, maintain high morale, and achieve daily sales targets.Sales Performance & Targets: Drive revenue by actively promoting product upselling and cross-selling; ensure achievement of store sales targets and KPIs.Customer Experience: Ensure a premium in-store customer experience aligned with BlueStone’s brand standards. Resolve escalations and build long-term customer relationships.Inventory & Stock Management: Maintain optimum inventory levels, manage stock inward/outward, and coordinate with warehouse for replenishment. Ensure regular stock audits and loss prevention.Visual Merchandising: Implement and maintain effective visual merchandising and display as per company guidelines to attract customer attention and enhance product appeal.Store Operations: Oversee daily store operations including billing, store hygiene, security, and staff scheduling. Ensure compliance with company SOPs and retail policies.Training & Development: Facilitate training programs for new hires and ongoing staff development to enhance product knowledge and customer interaction skills.Reporting & Analytics: Prepare daily/weekly sales reports, customer feedback analysis, and provide insights to the area manager to improve performance.

Education

• Guru Gobind Singh Indraprastha University

  Bachelor's degree, power distribution and managements

  2017 — 2020

• Pusa Institute of Technology

  Diploma, Electrical Engineering

  2014 — 2017