Abhay Singh
Operations Manager at Paytm Payments Bank with expertise in operations efficiency
- Role
- Operations Manager at Paytm Payments Bank
- Location
- Delhi, DL, IN
- LinkedIn followers
- 500 followers
OperationsView LinkedIn profile
About Abhay Singh
Fintech and banking operations leader with 17+ years of experience across QR & POS…
Experience
Operations Manager
Apr 2023 — Present · Noida, IN
Education
Mahatma Jyotiba Phule Rohilkhand University
Bachelor of Commerce (BCom)
2005 — 2008
Simplilearn Alumni
Lean management
Naincy Convent
Commerce
1999 — 2005
Skills
- Market Research
- Call Center
- Vendor Management
- Customer Acquisition
- Customer Relationship Management (Crm)
- Customer Engagement
- Customer Insight
- Qualit
- Problem Solving
- Operations Management
- Six Sigma
- Quality Auditing
- Management
- Customer Satisfaction
- Training Delivery
- Hris
- Crm
- Itil
- E-Commerce
- Strategic Planning
- Call Centers
- Business Development
- Customer Support
- Customer Retention
- Business Process Improvement
- Hindi
- Customer Service
- Business Analysis
- Mis
- Employee Engagement
- Process Improvement
- Team Leadership
- Project Planning
- Quality Assurance
- Team Management
- Customer Experience
- Quality Management
- Key Performance Indicators
- Business Strategy
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